Delivery Policy
At Risa Resortwear, we are dedicated to providing you with a seamless shopping experience. Below, you’ll find important details regarding our delivery services.
1. Delivery Area
Currently, we only offer delivery within Kuwait. We are working on expanding our delivery network and hope to serve more regions in the future.
2. Delivery Duration and Charges
Jewelry and Accessories:
We offer same-day delivery for orders placed before 4 PM. Orders placed after this time will be delivered the next day.
- Delivery Charge: 1 KWD
- Delivery Days: Saturday through Thursday
Clothing:
Delivery for clothing takes 4 business days from the time of order placement.
- Delivery Charge: 1 KWD
- Delivery Days: Saturday through Thursday
3. Incomplete Address or Contact Information
Please ensure that your address and contact details are accurate and complete. If your order contains incomplete or incorrect information, we may need to cancel the delivery. In such cases, you will be notified and your payment will be refunded.
4. Delivery Details
To ensure the successful and timely delivery of your order, please make sure that your address and contact details are provided correctly. This will help avoid any delays or issues with your delivery.
5. Confidentiality
We are committed to safeguarding your privacy. All details provided for delivery are kept strictly confidential and will never be shared with third parties.
6. Delivery Timeframe
Delivery is available from Saturday to Thursday. We do not process or deliver on Fridays, but our customer support team is available for any inquiries during business hours.
Thank you for choosing Risa Resortwear. We are dedicated to providing a smooth and efficient delivery service for all your purchases.